Your questions, answered
We've gathered the most common questions our customers ask about RyzuupCreatives. Our aim is to provide you with clear and helpful information about our faith-based apparel, ordering process, and everything in between. If you can't find what you're looking for, please don't hesitate to reach out!
Frequently asked questions
At RyzuupCreatives, we're dedicated to sharing God's love through unique, New Zealand-made apparel. Our mission is to inspire and uplift our community. We believe in quality and integrity in everything we do, and we're committed to making your experience with us as smooth as possible.
What is RyzuupCreatives?
RyzuupCreatives is a New Zealand-made brand dedicated to sharing God’s love through unique apparel. Our mission is to inspire and uplift our community through faith-based designs. Wear & Share, Ryzuup (Rise Up) & to be heaven bound with you all <3
How do I care for my apparel?
To keep your items looking their best, we recommend following the care instructions on the label. Generally, washing in cold water and hang drying only when needed will help maintain the quality.
What sizes do you offer?
We offer a range of sizes to cater to all body types. Please refer to our sizing chart for more details on fit.
What is your return and exchange policy?
Unfortunately, we currently do not offer a return service as we're an online store and we only have limited stock. Please choose carefully!
Do you ship internationally?
Yes, we offer international shipping! International shipping costs apply and will be calculated at checkout.
How long will my order take to arrive?
For orders within New Zealand, you can expect delivery within 3-5 working days. International orders typically arrive within 10-14 days.
How can I stay updated on new products and promotions?
Sign up for our newsletter to receive updates on new arrivals, special promotions, and inspirational messages directly to your inbox!
Can I collaborate with RyzuupCreatives?
Absolutely! We love partnering with like-minded individuals and organisations. Please reach out to us through our contact page to discuss collaboration opportunities. Or DM us on Instagram @ryzuupcreatives.
How can I contact customer support?
You can reach us via our contact page, and we'll get back to you as soon as possible!
Still have questions?
We're here to help! If you didn't find the answer you were looking for, or if you have any other enquiries, please get in touch with our friendly customer support team. We'd love to hear from you.